Open House - Frequently Asked Questions!

FREQUENTLY ASKED QUESTIONS
 
Do I need to register for a doorprize?
No, you can stop by anytime from 9AM - 7PM and head to the conference room on the first floor of our building....and spin one of our Prize Carnival Wheels!  You'll get one chance to spin a wheel and see if you win a prize.   This will be offered ALL DAY! (You can choose to spin the Injectable / Product Wheel or the Laser  / Product Wheel).  No purchase necessary.  Go to our website for a list of our amazing doorprizes! LIST OF DOORPRIZES

Are you doing a drawing for doorprizes?
NO.  Instead, to avoid crowding and to give our clients a better chance of winning a doorprize, you will get ONE spin on a Prize Wheel to see if you win something.

Where are the prices?
This is a one day only event so we release (by email) the pricing after close of business the night before (Wednesday night).  We will also post our prices on our website Wednesday night and they will be up through Thursday night.  Make sure you are on our email list! 

 Will there be a "talk" or "informational session"?
YES!  Amy Powers, Owner/Manager, will be giving two brief presentations at noon(ish) and 5:30 to go over our treatments and our NEW treatments!  She will NOT be doing doorprizes during these talks because we are doing doorprizes ALL DAY LONG! Yippee!

Where do I go when I get to the building?
Go to the conference room on the first floor (located on right side of lobby).  All of our laser technicians and medical staff will have tables set up in the conference room and we be there to answer questions and help with your orders.   If you only want to purchase products, come straight on up to the spa on the second floor and our front desk staff will help you.  We will also have various skincare vendors in the lobby of the building throughout the day.

Im not sure what I need?
No problem, our laser technicians and medical professionals in the conference room and the tables will have signs telling you which table to go to!  They are happy to help you complete your order and take your payment information.

I cant stop by that day, but I want to order!
No problem!  You can call us at 803-781-1201, option 2 and place your order over the phone.  You may get our voicemail, WE WILL CALL YOU BACK WE PROMISE:) You can leave your order on our voicemail if you'd like and we will call you for payment.  If you know what you want, you can email your order to [email protected] and we will call you for payment Thursday or Friday.  We will be closed for business Friday so that we can process all of our orders and collect payments.

I keep getting voicemail, I want to speak with a person and place my order.
We have two staff members dedicated to only answer the phone on Thursday and we promise you we will call clients back as quickly as we can.  We WILL call you back, those two staff members will be returning calls all day Thursday and all day Friday. 

May I bring a friend?
YES!!  Please do, all are welcome!  We love new clients!

What type of payment do you accept?
Cash, Visa, Mastercard, Discover, American Express.  No personal checks please.